Privacy Policy

Privacy & Data Protection Policy

At Rich Computer, protecting your personal and business information is our highest priority. This Privacy Policy explains what data we collect when you browse or purchase from our store and how we safeguard it.

1. Information We Collect

• Contact & Account Details: Your full name, email address, mobile number, shipping/billing address, and optional company name / GSTIN for tax invoicing.
• Payment Verification Data: All online payments are processed exclusively through Razorpay's PCI-DSS Level 1 compliant payment gateway. Rich Computer never stores your credit/debit card numbers, CVV, UPI PIN, or net-banking passwords on our servers.
• Order & Support History: Records of products purchased, GST invoices issued, shipment tracking numbers, and customer care inquiries.

2. How We Use Your Data

• To process, pack, and dispatch your hardware orders accurately.
• To email your official GST Tax Invoice and real-time courier tracking updates.
• To assist with manufacturer warranty claims and technical support.

3. Data Sharing & Security

We never sell, rent, or trade customer data to third-party marketers. Necessary delivery details (Name, Address, Phone) are shared strictly with our logistics partners (such as Blue Dart, Delhivery, DTDC) solely to fulfill your shipment.